Last updated: 30 AUGUST 2024
The Company adheres to and complies with “Know your customer” principles, which aim to prevent financial crime and money laundering through client identification and due diligence.
The Company reserves the right, at any time, to ask for any KYC documentation it deems necessary to determine the identity and location of a user in https://www.mydreamscasino.com/. We reserve the right to restrict the service, payment, or withdrawal until identity is sufficiently determined, or for any other reason in our sole discretion based on the legal framework.
We take a risk-based approach and perform strict due diligence checks and ongoing monitoring of all clients, customers, and transactions. As per the money laundering regulations, we utilize three stages of due diligence checks, depending on the risk, transaction, and customer type.
SDD — simplified due diligence is used in instances of extremely low-risk transactions that do not meet the required thresholds
CDD — customer due diligence is the standard for due diligence checks, used in most cases for verification and identification
EDD — Enhanced Due Diligence is used for high-risk customers, large transactions or special cases.
Separately and in addition to the above ,when a user makes an aggregate lifetime total of deposits exceeding $5,000 or requests a withdrawal of any amount inside the https://www.mydreamscasino.com/, or attempts to or completes a transaction that is deemed suspicious, then it is compulsory for them to complete the full KYC process.
During this process, the user will have to input some basic details about themselves and then upload